Telemedicine Has Improved the Delivery of Medical Services during COVID-19 Pandemic: Here’s how
Ever since the COVID-19 pandemic broke out globally, we have had to all change our ways of life. This pandemic brought the whole world to a standstill over the alarming way it took over cities and towns almost overnight.
Governments had to step up and find ways to protect their citizens against COVID 19 and its devastating effects. Among the hardest-hit sectors were travel, hospitality, and health sectors.
All these sectors bore the brunt of the pandemic, especially now that citizens were asked to stay home and practice social distancing, in a bid to curb the spread of the disease.
This move was, however, not a permanent solution, life had to go on. And no matter what effects the virus left behind, we are willing to build up our lives and forge on forward.
Somehow, we had to find ways of coping with the current scenario that was before us. For instance, the health sector had to come up with ways to still provide patients with much needed medical assistance, despite the spreading pandemic.
The fact that patients were being asked to stay home and avoid congregating in public places meant that they could not show up physically for their doctor’s appointments or routine checkups.
This quagmire led to Telemedicine’s utilization within the health sector to ensure that patients could still have access to medical services during this pandemic.
What Is Telemedicine?
Telemedicine is ideally the use of electronic communications to facilitate the interchange of medical information or data from one location to another.
Telemedicine creates a platform in which healthcare providers can use phones and computers to check up on patients and provide essential medical assistance.
It will come as a surprise to you that Telemedicine has been around for quite some time and predates the pandemic outbreak.
More medical practices are currently adopting it to deliver medical assistance to patients during this social distancing era.
These platforms are being used to ensure that:
- There is a minimum exposure of medical staff to the virus, by reducing their face to face interactions with patients
- There is a reduced risk of exposure to COVID 19 in uninfected patients, who might contract the disease from infected persons when they physically visit health facilities
- The personal protective gear and equipment medical staff will have to use during patient visits is preserved to be used when handling infected cases
- At any given time patients are not crowding or converging within medical facilities, increasing their chances of being infected with the coronavirus
How Does Telemedicine Work?
This concept might be new to you, and you may be wondering how is it working? This will entirely depend on what both you and our family practice physician in Chicago, IL, agree on.
You can get access to an array of medical services and guidance, which may range from managing your chronic health conditions to receiving information on sore throat treatment. Whatever medical services you require, they are two ways to go about this virtual meeting:
- Using Our Designated Patient Portal
You will be given a security clearance, consisting of a username and unique password, which provides you with access to our portal. Within this portal, you will be able to communicate with our medical team via emails.
You can, for instance, request for your prescription refill, or get your diagnostic results analyzed and sent back to you via emails.
- Virtual Meetings
Our family practice physician in Chicago, IL, may decide to have a virtual doctor’s appointment with you. In this case, you will communicate via a phone or video conference.
With this option, our doctor will set up a designated appointment for you, at which during that allocated time, you will receive that phone call or video conferencing request.
What Is Telemedicine Used For?
- Check up on previously hospitalized patients
- To assess if patients need to come in for treatment physically
- To provide medical guidance to patients on how to deal with medical issues such as managing diagnosed chronic diseases like diabetes or high blood pressure
- To write up medical prescriptions or refill old prescriptions for patients who need their prescription drugs
- To offer treatment for minor medical issues such as sore throat treatment
- To provide psychiatric and mental health treatment
At Lau Medical, we have embraced the use of Telemedicine to make life easier and safer for both our patients and us during this pandemic. Contact us today for any medical guidance or assistance.